Information We Collect
- Personal Information: When you create an account, we collect your name, email address, phone number, and business details.
- Business Data: We store your business information including products, customers, sales, expenses, invoices, and other operational data you enter.
- Usage Data: We collect information about how you use the app, including features accessed, time spent, and interactions.
- Device Information: We may collect device type, operating system, and unique device identifiers for security and optimization.
- Payment Information: If you subscribe to paid plans, payment processing is handled by secure third-party providers (PayFast). We do not store your full credit card details.
How We Use Your Information
- To provide and maintain Morrowly services
- To process your transactions and manage your subscription
- To send you important updates, notifications, and support messages
- To improve our services and develop new features
- To provide AI-powered business insights and recommendations
- To communicate marketing materials (only with your consent)
- To comply with legal obligations and protect our rights
Information Sharing
- We do NOT sell your personal data to third parties.
- Service Providers: We may share data with trusted service providers who assist in operating our app (e.g., hosting, analytics, payment processing). They are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets.
- With Your Consent: We may share information for other purposes with your explicit consent.
Data Security
- We implement industry-standard security measures to protect your data.
- All data transmission is encrypted using SSL/TLS protocols.
- Your data is stored on secure servers with access controls and monitoring.
- We regularly review and update our security practices.
- While we strive for maximum security, no method of transmission over the Internet is 100% secure.
Your Rights
- Access: You can request a copy of your personal data at any time.
- Correction: You can update or correct your information through the app settings.
- Deletion: You can request deletion of your account and associated data.
- Data Portability: You can request your data in a portable format.
- Opt-out: You can opt out of marketing communications at any time.
- Withdraw Consent: You can withdraw consent for data processing where consent was the legal basis.
Data Retention
- We retain your data for as long as your account is active or as needed to provide services.
- After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 7 years.
- Anonymized or aggregated data may be retained indefinitely for analytics and improvement purposes.