Legal & policies
Legal

Terms & Conditions

The agreement between you and Morrowly.

Last updated January 2025

1. Acceptance of Terms

  • By accessing or using Morrowly, you agree to be bound by these Terms and Conditions.
  • If you do not agree to these terms, you may not use our services.
  • We reserve the right to update these terms at any time. Continued use after changes constitutes acceptance.
  • You must be at least 18 years old to use this service.

2. Services Description

  • Morrowly provides business management tools including inventory management, invoicing, sales tracking, expense management, and AI-powered business insights.
  • We also offer formulation recipes, business guides, and educational content for entrepreneurs.
  • Services are provided 'as is' and we may modify, suspend, or discontinue features at any time.
  • Some features require a paid subscription and are subject to plan limitations.

3. Subscriptions & Payments

  • Free Plan: Limited features available at no cost.
  • Paid Plans: Additional features available through monthly or annual subscriptions.
  • Subscription fees are billed in advance and are non-refundable except as required by law.
  • You may cancel your subscription at any time. Access continues until the end of the billing period.
  • We reserve the right to change pricing with 30 days notice to existing subscribers.
  • Failed payments may result in service suspension until payment is resolved.

4. User Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and complete information when registering.
  • You are responsible for all activities that occur under your account.
  • You must not use the service for any illegal or unauthorized purpose.
  • You must not transmit any viruses, malware, or harmful code.
  • You must not attempt to gain unauthorized access to our systems.
  • You must comply with all applicable laws and regulations in your jurisdiction.

5. Prohibited Uses

  • Using the service for fraudulent or illegal activities
  • Sharing account credentials with unauthorized parties
  • Attempting to reverse engineer or copy the application
  • Harassing, abusing, or harming other users
  • Uploading content that infringes intellectual property rights
  • Using automated systems to access the service without permission
  • Reselling or redistributing the service without authorization

6. Intellectual Property

  • All content, features, and functionality of the app are owned by Five2Nine Projects (Pty) Ltd.
  • Our trademarks, logos, and service marks may not be used without written permission.
  • Formulation recipes and business guides are protected intellectual property.
  • You retain ownership of your business data but grant us license to process it for service delivery.
  • User-generated content remains your property but we may use anonymized data for improvement.

7. Account Termination

  • You may terminate your account at any time through account settings or by contacting us.
  • We may suspend or terminate accounts that violate these terms without notice.
  • Upon termination, your right to use the service ceases immediately.
  • We may retain certain data as required by law or for legitimate business purposes.
  • Termination does not affect any rights or obligations accrued before termination.

8. Limitation of Liability

  • The service is provided 'as is' without warranties of any kind, express or implied.
  • We do not guarantee uninterrupted or error-free service.
  • We are not liable for any indirect, incidental, special, or consequential damages.
  • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
  • Some jurisdictions do not allow liability limitations, so these may not apply to you.

9. Professional Advice Disclaimer

  • Morrowly is a business management tool and does NOT provide legal, tax, or professional advice.
  • AI-generated insights, compliance guides, funding recommendations, and business intelligence reports are for informational purposes only.
  • You should always consult qualified professionals (accountants, lawyers, tax practitioners, business consultants) for important business decisions.
  • We do not guarantee the accuracy, completeness, or timeliness of any AI-generated content or compliance information.
  • Morrowly is a software platform, not a registered professional services provider, and does not hold any advisory licences.
  • Any reliance on information provided by Morrowly is at your own risk. We accept no liability for decisions made based on our AI recommendations.
  • Tax deadlines, compliance requirements, and regulatory information may change. Always verify with the relevant authority (e.g. SARS, CIPC).

10. Governing Law

  • These terms are governed by the laws of the Republic of South Africa.
  • Any disputes shall be resolved in the courts of South Africa.
  • The Consumer Protection Act (CPA) and Protection of Personal Information Act (POPIA) apply where relevant.
  • If any provision is found unenforceable, the remaining provisions remain in effect.